FAQ Page

  • How do I order a diamond or jewellery piece?
  • If we do not have the item in stock please contact us. We will then be able to confirm price and availability of what you would like.
  • When do I have to pay?
  • When we receive your final order we send you a final "Quotation" with the total amount in ZAR. We then require a 50% deposit for manufacturing and the balance on completion before collection or before delivery. Manufacturing normally takes 10 - 14 working days. You can pay via one of the above methods. Penalties will be charged for any cancellation of any order.
  • When do I receive my order?
  • We will send your order as soon as we have received full payment or valid proof of payment. Deliveries takes approx. 24 - 48 hours to reach you anywhere in South Africa. International deliveries takes approx. three to six working days. *We do not send orders on Fridays or over weekends.